Customer Care
Bluff City has the best customers ever! You help us take care of our equipment by following the rules to our inflatables and games! We'll be able to serve the mid-south area for years to come because of customers like you! Click the orange title to navigate our customer safety page.
Safety is always first!
Be sure to Implement Safety Rules!
No shoes, glasses or jewelry
No food, drink or gum
No Sharp Objects
No more than 4-500 lbs on the inflatables at a time
No horseplay
Slide one at a time
Keep all entrances and exits (including slides) clear
Waterslide Rules
Waterslides have a few extra rules
Slide bottom down, feet first
No more that two people at the top of the slide at a time
No sitting, swimming, or wading in the pool area
Drain pool once the event is over
Steps to Draining Pool
FInd Zipper in the front of the pool
Unzip
Stand on the barrier of the pool to flatten it
Overnight
When our equipment is rented out and you keep it over night, here are some best practices to keep our equipment safe
Make sure your Gate is locked
Make sure blower is turn off ( make sure water is turned off too!)
If in the front yard, bring all equipment that is not staked into the ground inside